FREQUENTLY ASKED QUESTIONS
Questions that often come up after an accident.
These answers cover the basics about our service and first contact. Specific legal answers depend on the state, facts and professional reviewing the matter.
English and Spanish support · Cases across all 50 states
CLEAR ANSWERS
Before you take the next step.
Is The Accident Heroes a law firm?
No. We are a coordination and support company. We can connect you with independent attorneys and other professionals, but The Accident Heroes does not provide legal advice.
Which states do you serve?
We can receive and coordinate accident cases from all 50 U.S. states.
Do you help in English and Spanish?
Yes. You can message us in either language.
What types of accidents do you focus on?
Our main focus is car accidents. We can also review certain other personal-injury situations initially and tell you whether our network may be able to help.
What do I need before contacting you?
Only the basic story. Photos, a police report, insurance information or medical records may be useful, but you do not need everything organized before the first message.
Can you help arrange medical care?
We can help coordinate medical resources related to the accident. Diagnosis and treatment decisions belong to medical professionals.
Do you choose an attorney for me?
We can facilitate a connection based on location and accident type. You decide whether you want to speak with or work with the independent professional to whom you are referred.
How much does it cost?
We do not publish one universal fee because the structure and possible professional fees depend on the services ultimately used and the specific matter. Before accepting representation or third-party services, ask for a clear explanation of their terms.
Can you tell me how much my case is worth?
Not through an automatic number on a website. Potential claim value depends on the facts, damages, coverage, jurisdiction and other factors that may require attorney review.
Do I have to wait for the police report?
No. You can contact us with what you currently have and add the report later when it becomes available.
What if the other driver is uninsured or left the scene?
There may still be options to review. Preserve the information you have and message us so we can help organize the matter and connect it with an appropriate professional.
How do I contact you?
The primary contact channel for this website is WhatsApp at +1 (305) 793-7367.
ONE NEXT STEP
If you were in an accident, tell us what happened.
Tell us where it happened, when, and what you need help with now. You don’t need every document to start.
Open WhatsApp