PREPARE THE MATTER
What information to have ready when you ask for help after a car accident.
An initial conversation is more useful when the basic facts are easy to locate. But do not delay asking for help just because one document is missing.
English and Spanish support · Cases across all 50 states
Informational content · Reviewed 2026-09-15
Five facts that provide the most context at first
- Where the crash happened: city and state.
- When it happened: approximate date and time if you remember it.
- A short explanation of how the collision occurred.
- Whether anyone was injured or received medical care.
- Which vehicles and people were involved.
Documents that may help
- Police report or incident number.
- Photos and videos.
- Insurance information exchanged.
- Medical cards, records or instructions.
- Witness information.
- Insurance correspondence.
- Vehicle-related documents.
What you do not need to know before starting
You do not need to know who is legally at fault, which exact coverage applies, what the matter is “worth” or what kind of attorney you need. Those questions require context and sometimes professional analysis.
One WhatsApp message can be enough to open the process
Tell us in one or two sentences what happened, which state it happened in and whether there were injuries. From there, we can tell you what information to look at first.
Open WhatsApp →ONE NEXT STEP
If you were in an accident, tell us what happened.
Tell us where it happened, when, and what you need help with now. You don’t need every document to start.
Open WhatsApp